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OUR SERVICES

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Just like your medical doctor, we have a vested interest and will
be your partner in the good performance health of your restaurants.

1 Wellness Check

A complete assessment of your restaurant's current performance

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  • Leadership and Culture: What is your restaurant doing to create a work environment that is positive, engaging and rewarding for your team

  • Food and Beverage Operations: All you do to create high quality food and beverage for
    your guest

  • Customer Service and Hospitality: Ways that
    you serve and connect with your guest

  • Guest Experience: What you do to consistently exceed expectations of your guest on a
    consistent basis

  • Employee Experience: How do you make every team member feel engaged, appreciated and
    an important part of your team

  • Financial Management: What you do to control costs and measure results, to ensure the financial health of your restaurant

  • Strategy/Restaurant Business Model: What is your restaurant’s positioning in the marketplace.

  • Marketing: What is your restaurant’s point of difference in the market, how are you attracting new guests and achieving greater guest frequency

  • Diagnosis: A complete written report to include specific recommendations and plan of action

3 Continued Care

   A Wellness Plan of ongoing restaurant
   health check-ups

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  • Monthly virtual coaching session review of
    your restaurant’s performance
     

  • Set priorities for the upcoming month
     

  • Clear vision of where your restaurant is at, where is it going, how are you going to get there and what do you need in order to
    make it happen

5 Making Your Idea A Reality

   Proper Preparation is Preventative Medicine

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  • Assist with Design, Construction and Equipment Selection

  • Manage Opening Budget

  • Maintain Project Schedule

  • Develop Operating Systems and Procedures

  • Assist with Creation of Staff Training Materials

  • Food and Beverage Product Specifications

  • Purveyor Selection

  • Pre-Opening Branding and Marketing Planning

  • Coaching through the Opening Side by Side from Start to Finish

7 Concept Updates

  The restaurant business moves at a rapid pace.   

  We can assess your restaurant concept and make

  recommendations and if necessary a concept

  update, to keep your restaurant relevant in the

  marketplace

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2 Prescribed Treatment

  Provide Coaching on systems and processes
  for your restaurant

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  • Staff Training

  • Leadership Development

  • Culinary and Beverage Programs

  • Financial Services

  • Marketing and Promotion

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4 Concept Development

   Proper Preparation is Preventative Medicine

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  • Define the idea

  • Restaurant Business Plans

  • Site Analysis

  • Initial Opening Budget

  • Annual Profit and Loss Projections

  • Food and Beverage Recipe Development

  • Hiring Needs and Cost Budgets

  • Market Segment Research

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6 Get Your PhD in Hospitality

  Executive Coaching and Continued Development

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  • We provide an ongoing process for your
    team leaders to develop their full leadership potential. Restaurants with a culture of coaching obtain higher employee engagement, productivity and retention

8 Associate Specialists

  Like all good doctors, we have specialists to       

  refer to for your restaurant needs

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  • Culinary

  • Accounting

  • Marketing/Branding

  • Leadership Recruiting

  • Human Resources

  • Legal

  • Real Estate

  • Design and Architecture

  • Kitchen and Bar Equipment

  • Construction

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